Technology Leader & Business Strategist

Bridging the gap between IT engineering and business leadership with 20+ years of experience

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Tom Caddoo, Technology Leader and Project Manager

About Me

Seasoned technology executive with extensive experience leading engineering teams and aligning technology initiatives with business objectives. I specialize in translating complex technical concepts into business value and fostering collaboration between technical and non-technical stakeholders.

20+
Years Experience
200+
Projects Delivered
75+
Teams Led

Professional Journey

Consultant - Senior Project Manager

2020 - Present

N-Tier Solutions Inc., Winston-Salem, NC

Lead technical and strategic initiatives for multiple clients, blending project management discipline with deep technical acumen.

Risk Management Vulnerability Management IT Service Management IT Project & Program Management

Director of Operations

2017 - 2020

Ameritech Computer Consultants Inc., Hickory, NC

Led sales operations and ensure high-quality deliverables for customers in collaboration with President and Sales Director. Steered all facets involved in IT management, software development, quality assurance, technical support, and operational process execution. Deployed agile software development approaches for in-house software development teams. Transformed and implemented internal systems to a cloud environment, as well as spearhead transition of corporate email to hosted MS exchange environment. Supervised project team to achieve set performance targets. Coordinated with President and Director of Sales to drive improvements in internal financial reporting and management. Delivered exceptional transparency of operational and financial metrics by developing operational and financial dashboards.

Executive Management Financial Accounting Organizational Transformation

Customer Solutions Architect, Global Enterprise Segment

2011 - 2016

Cisco

I partnered with senior banking leaders to connect technology with strategy, delivering innovations that continue to shape how financial institutions operate today. My work fueled multi-million-dollar sales and service initiatives, consistently hitting 100% of annual goals. From mobile banking to card payment systems, I designed and delivered collaboration solutions that made financial services faster, more secure, and more connected — expertise I continue to apply in my work today.

Technology Program Management IT Strategy & Execution Digital Transformation Leadership Cross-Functional Team Leadership

Chief Architect, Enterprise Systems Management

2010 - 2011

Adaptivity Inc., Charlotte, NC

I led a major data center consolidation and private cloud adoption initiative for Barclays Bank, transforming the organization’s infrastructure to be more agile and cost-efficient. By designing and executing optimized application migration strategies, I reduced run-rate costs by 80% while enhancing scalability, resilience, and operational performance — capabilities I continue to bring to large-scale transformation projects today.

Data Center Consolidation Private Cloud Migration Infrastructure Modernization Application Migration Strategy

Core Competencies

Technical Expertise

  • Cloud Architecture 10+ yrs
  • DevOps Practices 8 yrs
  • Enterprise Systems 9 yrs
  • Data Analytics 6 yrs

Leadership & Business

  • Strategic Planning 12+ yrs
  • Team Leadership 11 yrs
  • Business Alignment 12+ yrs
  • Stakeholder Management 10 yrs

My Unique Value Proposition

What sets me apart is my ability to operate effectively at the intersection of technology and business. With deep technical roots and extensive leadership experience, I can:

Bridge Communication Gaps

Translate complex technical concepts into business value that executives understand and appreciate.

Align Technology with Strategy

Ensure technology investments directly support and enable business objectives.

Foster Collaboration

Create environments where engineers and business teams work together effectively.

Drive Measurable Results

Focus on outcomes that impact both technical excellence and business performance.

Let's Connect

Get In Touch

Interested in discussing how I can help bridge the gap between your technical teams and business leadership? Reach out via the contact form or connect with me on LinkedIn.

linkedin.com/in/tomcaddoo